Unused credits can be refunded in 30 days from purchase.
Sender ID orders cannot be refunded after registration/activation.
Contact us by email, and request a refund.
Identification is required to issue a refund (Civil-ID or Passport). Refunds can take up to 7 days to process.
+ What is Sender ID/Originator?
+ Why Twilio SMS does not reach Kuwait?
+ Why delivery reports not ready?