Use the forgot your password page. Make sure you enter your (mobile) account number in international format: 96599220322.
The system will send you link for changing the password to your mobile only.
If you still having trouble and not receiving reset password by text message (SMS), email us.
+ How do I change my Private Sender ID?
+ Why Twilio SMS does not reach Kuwait?
+ I did not receive signup OTP, what should I do?